Clients can apply for one type of credit card offered by Kohl’s. This is the Kohl’s Charge and it is presented with an annual percentage rate for purchases 21.90%. This rate is a sum of the prime rate, found in the pages of The Wall Street Journal on the last business day of the previous calendar quarter, and a fixed margin or spread chosen by Kohl’s. For the purchase annual percentage rate, this margin is 18.65%. This means that any changes in the prime rate will result in changes of the annual percentage rate, this change will be imposed for billing cycles following the quarter in which the change occurs. If the cardholder fails to submit at least their total minimum payment until the due date each billing period or the payment instrument has not been processed and has been returned unpaid a penalty annual percentage rate will be applicable to all outstanding balances. This penalty percentage rate is 24.90% or the sum of the prime rate and a fixed margin of 21.65%. The penalty rate will be in effect indefinitely unless the cardholder pays at least the total minimum payments each billing periods for six consecutive months following the violation. Kohl’s will inform the card member for his/her breach and the increase of the annual percentage rate before the increase is imposed.

• Online: To contact Kohl’s stores online, the customers need to visit their official website.
• By mail: The billing address can be also used to forward any pending questions about the credit card issued by Kohl’s. The billing address can be found in the Kohl’s Credit Card Payment Center subsection of this article.
• By Phone: Kohl’s representative can answer any questions and inquiries over the phone, at: 1-866-887-8884 between 7am and 10pm from Monday to Saturday and from 9am to 10pm on Sundays.
• In person: Cardholders may use the store locator to find the nearest Kohl’s branch and visit it for any inquiries.
• In cases of unauthorized movement on the Kohl’s Credit Card, immediately inform Kohl’s at 1-800-564-5740, or by post at:

Kohl’s ATTN: Credit Administrator

P.O Box 3120

Milwaukee, WI 5320-3120

It is very important that the cardholder not use his/her Kohl’s card after signalizing about unauthorized access.

Kohl’s Credit Card payment center includes ways to make Kohl’s credit card payment.

• Online: The store support online Kohl’s credit card payment center, where cardholders can log in, pay their bills also view, and manage features of their accounts.
• By Post: Kohl’s offers an address for everyone who wants to use the old-fashioned way of paying his/her balance. The address to do that is:

Milwaukee Payment Center

P.O Box 2983

Milwaukee, WI 53201-2983, or

Kohl’s Payment Center

P.O Box 30510

Los Angeles, CA 90030-0510

• By Phone: Cardholders can make their credit card payments over the phone, however, this service may be charged with a fee.  The phone number to contact the Kohl’s credit card payment center is 1-800-564-5740
• In store: Every branch has Kohl’s credit card payment center where cardholders may make their payments in person. The store locator on the official Kohl’s website is a neat tool to find the nearest branch.

Important bits when making a payment:

• Do not send any cash when making a payment by mail;
• Do send a check or a money order via mail;
• Pay with electronic debit drawn by a US financial institution or a foreign one with branch in the US;
  • A payment, which is to pay all the outstanding balances of the account, should be sent to a specific address “Conditional Payment”. Please, note that the bank may not accept the payment.

Kohl’s credit card payments are calculated using the method “Average Daily Balance, including new purchases”. This method includes calculation the daily balance for each day of the billing cycle. This is done, using the following formula: Daily Balance = Balance at the beginning of the day + new purchases + unpaid interest charge + any fees charged + other charges – payments and/or credits. When each daily balance is worked out, the average daily balance is the sum of all the daily balances and divided to the number of the days in the billing cycle, usually the days are 30. The amount the cardholder owes to Kohl’s is calculated when the average daily balance is multiplied by the monthly periodic rate. This periodic rate is 1/12 of the annual percentage rate.

Another step in calculating the Kohl’s Credit Card Payment is defining the total minimum payment, which is mandatory every month. If the cardholder’s balance is less than $25, the minimum payment will be the balance in full. If the balance is bigger than that, the total minimum payment is the greater of $25 or 1% of the new balance + any periodic interest charge + late fees and/or any past due amounts.

It is important to be noted that the total minimum payment will be applied to cover balances with lower annual percentage rate first. This is called payment allocation and it is a privilege of the operating bank. Any amounts in excess to the minimum payment will be to cover the balances with highest annual percentage rate first. This payment allocation may result in losing the grace period benefits.

Types of penalty fees

Kohl’s imposes two types of penalty fees – late payment fee and returned payment fee.  The late payment fee is charged whenever the cardholder does not submit at least the total minimum payment before the due date every billing cycle. This fee is dependable on the account owner’s balance. A late payment fee is owed by cardholders with balance over $15 only.

FEE              BALANCE

$15              $15 – $50.01

$25              over $50

This amount is only applicable for a single violation of the cardholder agreement. However, if another late payment occurs within six months the penalty fee will increase to $35. The late payment fee will never be greater than the total minimum payment the cardholder owes.

There are some benefits, which are exclusive for holders of Kohl’s Charge credit card. One of these benefits is the immediate 15% discount on the next online or in-store purchase for everyone who has enrolled in the Kohl’s Charge program. Additionally, cardholders will receive 15% to 30% off from all regular, sale or clearance merchandise when shopping with the Kohl’s credit card. In addition, cardholders will receive extra discounts on purchases and merchandise every month.